For over ten years, we’ve led the engagement industry, developing community and communications solutions built for you. Learn more about what we can do for you.
Our implementation team is here to help. Whether you need a standalone community up and running quickly or a large community that includes a complex integration and data migration, we have a package that will work for you.
Implementation
Start strong with
Higher Logic
Standard
Implementation
Our best-selling package includes an integration with one of our supported tools for easy account creation.
Basic
Implementation
Get your standalone or upload community up and running in 30 days, configured according to best practices and standards.
Basic+
Implementation
This includes everything from the Basic Implementation, plus standard Single Sign-On (SSO) set up in 40 days.
Enterprise
Implementation
For the projects that need some extra attention, our enterprise package includes project management to guide your launch.
Data
Migration
Our dedicated migration team works to ensure your users have a consistent community experience and you don’t lose anything during the move.
“Our implementation was amazingly seamless. I’ve been through multiple integrations before, and they’ve never moved this smoothly.”
Christine Shupe Executive Director, VHMA
See Our Engagement Platform in Action
Check out successful communities and communications programs we’ve launched, from small, intimate communities to large, enterprise programs.
MTI Harnessed Online Community to Digitally Transform
Before the Metal Treating Institute adopted an online community, it was short on staff, it didn’t have an AMS, and its revenue was decreasing. But they turned the corner.
- 50% decrease in transactional requests
- 2.6K% revenue growth in 13 years
- 97% member retention rate
SNMMI Saw Immediate ROI From Communications
The Society of Nuclear Medicine and Molecular Imaging used Communications to win back lapsed members and help them navigate the cutting edge of their rapidly growing healthcare field.
- 4 automated campaigns
- 237 renewals
- Over $28K in revenue
AAAE Used Communications to Increase Revenue and Retention
The American Association of Airport Executives has improved member outreach through new digital, automated processes, seeing key results in non-dues revenue and member renewals.
- $73K generated in registration fees
- 93% campaign renewal rate
Jama Software Reduced Their Support Tickets by 28%
Jama Software created a public online community for its customers and prospects to network and learn from each other – now called “the best resource for all things Jama.”
- 28% decrease in support ticket volume
- 73% of staff solve inquiries with help from community
- 700+ discussion posts and 14,000+ sessions per quarter
eBook: How to Build a Thriving Online Community
Building a new online community? At Higher Logic, we’ve launched thousands of communities – and we’d like to share that experience with you.
Use these four steps to lay a strong foundation for a community that will thrive.
