Higher Logic Blog: Community Engagement Strategies and Resources
Bring Me Higher Love: Creating Customer & Member Loyalty Through Engagement
Revenue Growth, Retention, Corporations, Associations // Each segment of your customer or member base needs an experience that will take them to the next level of love & loyalty. Learn how engagement can help you get them there.
Christina HillWe’re Saying Goodbye to One-Size-Fits-All Community Solutions
HL News, Corporations // Meet our three new customer community products, purpose-built for your company’s unique needs.
James Willey13 Tips to Send Emails Your Association Members Will Open
Communications Strategy, Associations // Improve your association’s email open rate and boost member engagement, building a stronger personalized communications strategy along the way.
Kat Jarvis3 Expert Strategies & Tips for Increasing Partner Engagement in Your Online Community
Community Strategy, Corporations // Find out how to use your online community to engage your SaaS partners - while getting valuable content you can use to increase customer engagement.
Chris Detzel8 Powerful, CX-Transforming Ways to Use Customer Community Data
Community Strategy, Corporations // Do you want to become more customer-centric? Develop better marketing content? Create stronger products? Online community data can help.
Annie Moncure9 Signs You’re Ready for an Online Customer Community
Community Strategy, Corporations // How do you know if your company is ready for an online community? Use these common signs to self-evaluate your company and your customer base.
Kate Zimmerman16 of Our Favorite Examples of Storytelling in Marketing
Communications Strategy // Have you ever seen a commercial that made you cry? What is it about certain commercials that tugs on our heartstrings? The secret lies in telling a great story, which is the foundation of great marketing.
Elizabeth BellHow ASCP Kicks Procrastination to the Curb with an Automated Renewal Campaign
Customer Stories, Communications Strategy, Associations // Struggling with late renewals and extended grace periods? Want to streamline the membership renewal process and save staff time? Find out how ASCP used automated email campaigns to do this.
Jenny Pan6 Steps for Sustaining Community Engagement Year-Round
Community Strategy // As a community professional, you might be wondering how you can sustain high engagement after a spike (caused by something like, say, COVID-19). How can you support long-term engagement? We’ll look at processes you can set up to do that.
Laura Coscarelli7 Do’s and Don’ts of Online Community Moderation
Community Strategy // Moderating your online community is a big part of online community building - and with these best practices to guide your planning and preparation, you can master the skill.
Jessica Long