Rob Wenger returns to the role of Chief Executive Officer. Wenger, who co-founded Higher Logic in 2007, previously spent more than a decade leading the company. He is re-joining as the strategic opportunity for the business shifts to product innovation and strategic partnerships. Read Full Press Release

Customer Education

As a Higher Logic customer, you can count on us. We’re here to help, whether that’s getting your advocacy project off the ground, encouraging more engagement in your community, or optimizing your automated onboarding campaign.

Check out our customer education programs, available in a variety of options.

Customer Training

Take a Class at the Higher Logic Academy

Maximize your Higher Logic investment with our customer training. We currently offer six formats for product training, including distance learning, webinars, and dedicated learning paths.

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Annual Conference

Gather #AllTogether at Super Forum

Achieve mastery of our solution and get the latest in engagement updates at our annual conference, Super Forum, your chance to meet with Higher Logic experts, customers, and partners.

Find out more about our events
Customer Community

Mingle with Customers in HUG

Share your knowledge, pick up tips and tricks, and network with other users and Higher Logic experts in the Higher Logic Users Group (HUG), our own customer community.

Visit the Community
Implementation Services

Start Strong with the Right Implementation

You’ll work with our in-house implementation experts to launch your community or communications program.

Read about implementation
Strategic Services

Work with Experts on Demand

Get ongoing help from a dedicated team. We offer a variety of options ranging from strategic guidance to daily hands-on support.

Check out strategic services packages
Megan Cottrell Web Content and Community Manager, CREW Network

“My favorite part about Higher Logic is the community that you have within. The culture of your office spills out into your customer service, so I feel like one of you often.”

Megan Cottrell Web Content and Community Manager, CREW Network

Find More Resources

Want to learn more about engagement strategies and best practices? Check out our library of resources.

Browse The Resource Center

Explore Upcoming Events

Hearing from experts and customers like you is a great way to keep learning. Check out our upcoming and on-demand events.

Join Us for an Event

Learn about Higher Logic’s Strategic Services for Community and Communications.

Request a DEMO

Our dedication to customer success starts during the sales process. Schedule a meeting with one of our experts to see how Higher Logic can help your organization.

Request a DEMO