Rob Wenger returns to the role of Chief Executive Officer. Wenger, who co-founded Higher Logic in 2007, previously spent more than a decade leading the company. He is re-joining as the strategic opportunity for the business shifts to product innovation and strategic partnerships. Read Full Press Release

Higher Logic Blog: Community Engagement Strategies and Resources

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7 Ways to Refine Your Buyer Personas with Community Data

Revenue Growth, Community Strategy, Corporations // With accurate community data, your buyer personas go from guesswork and to precise tools that will guide your marketing strategy and sales enablement.

Annie Moncure

Making Connections, Expanding Reach, Improving Data: A Trade Association’s Community Story

Customer Stories, Community Strategy, Associations // PPAI, a trade association, provides members with connections, expertise, and resources through their online community, powered by Higher Logic.

Elizabeth Bell

Ace 2019 with 6 Expert Marketing Strategy Tips

Communications Strategy, Corporations // Successful marketers know that to stay ahead of the game they must adopt trends that will give sustainable growth and make their company more competitive.

Marina Devalia

Member Retention in 2019: Why They Leave & 3 Ways to Keep Them

Retention, Associations // When people face so many competing demands for time, attention, and money, this member retention question is bigger than ever. Based on stats from the recent Membership Marketing Benchmark Report, we explore 3 ways to retain members.

Elizabeth Bell

Be on the Guest List, Not the Block-list: Improving Your Email Deliverability

Communications Strategy, Associations // How can you get your emails past the spam filter and into your subscribers' inboxes? Getting in is the precursor to winning your subscriber’s attention.

Jennifer Hockford

Why You Should be Segmenting Your Members by Data, Rather than Type

Communications Strategy, Associations // Use behavioral data to provide relevant, personalized content, instead of having to guess what your association members want to read.

Mitch Eisen

What Burning Man’s 10 Principles Can Teach You About Building Community

Community Strategy // Whether you’re a community builder or a community member, online or in person, I believe we could all stand to learn a thing (or ten) from how the Burning Man community operates. I know I have.

Gabrielle Wathen

20 Marketing Automation Mistakes You Could Be Making (And How to Fix Them)

Communications Strategy // Are you making some common #marketing automation mistakes. We've got 20 solutions to help you recover and get back on track.

Tien Dinh

Your Guide to Effective, Not Annoying, Marketing Personalization

Communications Strategy, Associations // People want to receive relevant, customized recommendations from the brands and organizations they’re interested in. And what’s more, they’ve grown to expect it. But when personalization is sloppy, people get annoyed.  

Elizabeth Bell

ICYMI: Key Takeaways From Our 2018 Super Forum Keynote Speakers

HL News // What’s the connection between customer loyalty and Lady Gaga? Why are many Generation Z-ers best friends with their parents and how can we apply this knowledge at work? Learn more.

Elizabeth Bell
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