Rob Wenger returns to the role of Chief Executive Officer. Wenger, who co-founded Higher Logic in 2007, previously spent more than a decade leading the company. He is re-joining as the strategic opportunity for the business shifts to product innovation and strategic partnerships. Read Full Press Release

Higher Logic Blog: Community Engagement Strategies and Resources

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5 Effective Tips To Keep Your Email Subscribers Engaged

Revenue Growth, Retention, Communications Strategy, Associations // Effective email communication is the key to keeping your email subscribers engaged and invested. Try out these 5 tips to re-engage your list.

Emil Kristensen

Integrate your LMS with an Online Community to Grow Your Association’s Revenue

Revenue Growth, Community Strategy, Associations // Pair your LMS with community to grow your revenue, increase member satisfaction, and create deeper connections with and between your members through your virtual education program.

Laura Coscarelli

Customer Imperative and the Fastest-Growing Customer Success Community Join the Higher Logic Family

HL News, Corporations // We’re very excited to announce that Customer Imperative and the community they built, Gain Grow Retain, are now part of Higher Logic.

Kevin Boyce

Introducing the Engagement Benchmark Score: A New Solution for Measuring Online Community Engagement

HL News, Community Strategy // If you’ve ever owned, led, or managed a community, you’ve asked yourself, or been asked a version of this question: “Is our level of community engagement where it needs to be?”

Blair Bozada

How We Know the 90-9-1 Rule for Online Community Engagement is Officially Outdated

Community Strategy // We see communities generating impressive results for their organizations every day. To do that, a community needs to have solid engagement. The 90-9-1 rule just doesn’t align to that.

Heather McNair

3 Automated Email Campaigns Professionals Australia Used to Strengthen Their Association

Customer Stories, Communications Strategy, Associations // With over 40 diverse member segments, Professionals Australia uses automated email campaigns to recruit, onboard, and engage new members.

Elizabeth Bell

COVID-19’s Impact on Global Email Communication: How to Maintain High Deliverability

Communications Strategy // Follow these email deliverability tips during COVID-19 to maintain your domain's good reputation and get your emails into your subscribers' inboxes.

Amanda DeLuke

Online Communities in 2020: 28 Key Facts + Statistics to Know

Community Strategy // Online community stats from The State of Community Management 2020, an annual report by The Community Roundtable, covering ROI, use cases, and engagement.

Elizabeth Bell

Building Buy-In for an Online Community at Your Association

Community Strategy, Associations // Need to pitch community to your association's board? We'll walk you through aligning your strategy with their priorities and overcoming common objections.

Elizabeth Bell

6 Ways Associations Can Use Webinars to Engage Members and Increase Non-Dues Revenue

Revenue Growth, Retention, Associations // Discover six new ways your association can use webinars to engage members and increase non-dues revenue during a time of limited face-to-face interaction.

Lindsay Rutz
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