Rob Wenger returns to the role of Chief Executive Officer. Wenger, who co-founded Higher Logic in 2007, previously spent more than a decade leading the company. He is re-joining as the strategic opportunity for the business shifts to product innovation and strategic partnerships. Read Full Press Release

Higher Logic Blog: Community Engagement Strategies and Resources

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Get New Community Members Engaged with an Onboarding Email Series

Community Strategy // Instead of sending just one welcome email, onboard your new community members with an email series. This online community engagement tactic will help you get your new members involved successfully.

Annie Moncure
Jan 14, 2021

Cheers to Our Super Forum 2020 Award-Winning Customers!

HL News, Customer Stories // Every year at Super Forum, we award customers who excelled at member & customer engagement. 2020's challenges make their successes even more impressive.

Christina Hill
Jan 12, 2021

Email Deliverability Risks & Best Practices: Avoid the Danger Zones

Communications Strategy // Dive into key email deliverability risks and best practices like authentication, permission, engagement, reputation, and consistency to improve your delivery rate.

Amanda DeLuke
Jan 7, 2021

How an Ancient Japanese Art Can Transform Your Association’s Tech Stack

Associations // Learn what an ancient Japanese art can teach you about integrating your association's tech stack.

Jeff Horne
Jan 5, 2021

Building an Online Community Super Users Program

Community Strategy // An online community super users program is an essential tool in your community manager toolbox. Learn how to build your own!

Jessica Leitsch
Dec 30, 2020

Our 19 Favorite Community Management Resources for 2021

Community Strategy // Check out this list of our favorite community management resources: books, podcasts, and blogs to inspire your work.

Elizabeth Bell
Dec 28, 2020

What is an Online Community? The Basics & Benefits

Community Strategy // Online communities are all around us, connecting families, friends, neighborhoods, and finally, businesses: Branded online communities help organizations with everything from being more transparent to deflecting support cases.

Melanie Bond
Dec 16, 2020

The Story of Gain Grow Retain: Building a Customer Success Community

Community Strategy, Corporations // Find out how Gain Grow Retain, the world's fastest-growing customer success community, got its start and continues to engage customer success leaders.

Jay Nathan
Dec 10, 2020

7 Types of Online Communities for Your Brand to Invest In

Community Strategy, Corporations, Associations // Learn how your brand can harness the power of online community building with each of these 7 different types of communities.

Jenny Taylor
Dec 8, 2020

Customer Communities: More Than Case Deflection

Community Strategy, Corporations // It's time to bust the myth that customer communities only do customer support. Learn how a community can support your company across the customer experience.

Heidi Staats
Dec 3, 2020

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Meet Higher Logic Thrive: Our New Member Experience Solution for Associations

Associations // Presenting Higher Logic Thrive, the complete solution for associations to create powerful member experiences, easily.

11 Email Marketing Mistakes You Might Be Making

Associations // Are you making any of these email marketing mistakes? Check the list – and if you are, never fear, we provide solutions!

Online Communities of Practice: A How-to Guide with Pragmatic Institute

Corporations // Can’t-miss advice from Georgina (Cannie) Donahue, Director of Community at Pragmatic Institute! She’s sharing how she planned, designed, and launched their online community of practice, with takeaways for each stage.

10 Online Community Engagement Tactics You Can Steal

Community Strategy // Check out ten of our favorite activities you can use to spark engagement in your online community.

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